Shipping policy

ORDER PROCESSING TIME

Once you made an order, we shall send you an email then process the order and complete the shipment within 2 working days. 

ORDER INFORMATION UPDATE

Once carrier take the package, we will send you an email with the tracking number. You can use it to check update of logistics. If there is no update in more than 2 days, please contact us.

LOGISTICS

You can check the order logistics with tracking number at https://www.17track.net/en

 

DELIEVERY TIME

EU: Delivery takes about 6-10 days

UK, Germany, France, Cyprus: Delivery in about 6-8 days

Spain, Austria, Hungary, Slovakia, Slovenia, Croatia, Romania, Bulgaria, Poland, Switzerland, Sweden, Denmark, Finland, Netherlands, Luxembourg, Belgium, Greece, Czech Republic, Lithuania, Estonia, Latvia, Ireland, Norway: Delivery in 8-10 days

Italy, Malta, Portugal, Iceland: Delivery in 10-14 days

Australia: Delivery in 7-15 days，New Zealand: Delivery in 7-12 days

Israel, Saudi Arabia: Delivery in 6-10 days

USA: Delivery in 7-12 days

Canada: Delivery in 10-15 days

Mexico: Delivery in 10-20 days

RETURNS

Please inform us before you return the shipment. Or we will refuse to receive it.

If your return is accepted, we’ll send you an email on how to send your package including our address and carrier.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. When there is a problem with the product, take a good picture and keep the evidence. After our customer service receives your return request, check the product pictures, and when it meets the refund and return requirements, it take only 1 day to solve the problem by us.